Customer feedback earns imago a TripAdvisor Award for Excellence
imago, has been honoured with a Certificate for Excellence Award after two of its venues received consistently high levels of first class feedback.
The accolade, which recognises high standards of customer service and satisfaction, was awarded to Burleigh Court, imago's four star hotel and conference centre, as well as its luxury, three star hotel, The Link. The award is only granted to the top ten per cent of over two million international businesses listed on TripAdvisor.
Kay England, imago Chief Executive, said: "The team at Burleigh Court and The Link are over the moon to have received such positive recognition from its customers. We strive to offer all customers a memorable experience, and this accolade is evidence that our hard work is translating into consistently positive reviews, at not one but two venues. This is a real testament to our staff and the fantastic culture that exists across the whole company."
Alison Copus, Vice President of Marketing for TripAdvisor for Business, added: "TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience.
"The Certificate of Excellence Award provides top performing establishments around the world the recognition they deserve, based on feedback from those that matter most - their customers."
To qualify for the Certificate of Excellence Award, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. The company must have been listed on the site for at least a year with the volume of reviews received also taken into consideration.
For further information on imago visit www.welcometoimago.com, call 0845 036 4624, or follow @imagolboro on Twitter.